Collections Management at the National Park Service: The Interior Collections Management System User Satisfaction Survey
Author(s): Stephen A Damm
The Museum Management Program (MMP) provides national guidance and policy to the National Park Service (NPS). It also administers the Interior Collections Management System (ICMS) for the NPS and the Department of the Interior (DOI). In an effort to look towards the future, the MMP and the Interior Museum Program (IMP) administered a user satisfaction survey to federal and non-federal users of ICMS. This poster examines the results of this survey and looks for solutions to common problems, the desire and feasibility of new features such as web platforms and cloud storage, and explores ways future surveys can better assess the software. NPS users make up the majority of respondents; their responses are compared to DOI and non-federal respondents to look for challenges unique to different environments and common to all users. No personally identifiable information is included in this poster.
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Collections Management at the National Park Service: The Interior Collections Management System User Satisfaction Survey. Stephen A Damm. Presented at Society for Historical Archaeology, Washington, D.C. 2016 ( tDAR id: 434867)
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